Experienced Remote Customer Service and Sales Representative – Dynamic Benefits Consulting and Enrollment Specialist

Welcome to blithequark: Empowering Families with Comprehensive Benefits Solutions

At blithequark, we are dedicated to providing supplemental benefits that go beyond the standard employer coverage, giving families the peace of mind they deserve. Our team of skilled Remote Customer Service and Sales Representatives play a vital role in this mission, consulting with families to understand their unique needs and guiding them towards the perfect benefits plan. If you are a motivated, organized, and ambitious individual with a passion for delivering exceptional customer service and driving sales growth, we invite you to join our dynamic team as a Remote Customer Service and Sales Representative.

Job Overview

As a Remote Customer Service and Sales Representative at blithequark, you will be responsible for meeting remotely with individuals who have expressed interest in our supplemental benefits. Your primary objective will be to consult with these families, explain the available options, and help them select the best plan to fit their specific needs. This role requires a unique blend of sales, customer service, and consulting skills, as you will be working closely with clients to understand their requirements and provide tailored solutions.

Key Responsibilities

• Reach out to individuals who have requested more information on the benefits offered by blithequark, responding to their inquiries and scheduling Zoom meetings to discuss their needs
• Customize new benefit plans and adjust existing plans to fit the current needs of each client, ensuring that they receive the most suitable coverage for their family
• Establish and maintain strong relationships with existing and new clients, providing attentive customer service and administrative support as needed
• Perform benefit reviews for existing clients, assisting with any necessary claims or adjustments to ensure seamless coverage
• Respond to and resolve client questions and concerns regarding their benefits, providing timely and effective solutions to ensure client satisfaction
• Ensure that all documentation is accurate and complete, performing any necessary updates on schedule to maintain compliance and efficiency

Essential Qualifications

To succeed as a Remote Customer Service and Sales Representative at blithequark, you will need to possess the following essential qualifications:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
• Ambitious and motivated, with a strong desire to drive sales growth and deliver exceptional customer service
• Organized and self-disciplined, with the ability to work independently in a remote setting and manage multiple priorities
• Strong consulting and problem-solving skills, with the ability to analyze client needs and provide tailored solutions
• Ability to work in a fast-paced environment, adapting to changing priorities and deadlines

Preferred Qualifications

While not essential, the following preferred qualifications will be advantageous in this role:

• Previous experience in sales, customer service, or consulting, preferably in the benefits or insurance industry
• Strong knowledge of benefits and insurance products, with the ability to communicate complex information in a clear and concise manner
• Experience with Zoom or other video conferencing platforms, with the ability to navigate digital tools and technologies
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions

Skills and Competencies

To excel in this role, you will need to possess the following skills and competencies:

• Communication skills: Excellent verbal and written communication skills, with the ability to build strong relationships with clients and colleagues
• Consulting skills: Strong consulting and problem-solving skills, with the ability to analyze client needs and provide tailored solutions
• Time management skills: Ability to manage multiple priorities and deadlines, working independently in a remote setting
• Adaptability: Ability to adapt to changing priorities and deadlines, working in a fast-paced environment
• Technical skills: Proficiency in digital tools and technologies, including Zoom and other video conferencing platforms

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Remote Customer Service and Sales Representative, you will have access to a comprehensive paid training program, designed to equip you with the skills and knowledge needed to succeed in this role. You will also have opportunities to advance your career, taking on new challenges and responsibilities as you grow and develop with our company.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and supportive work environment. Our team is passionate about delivering exceptional customer service and driving sales growth, and we are committed to fostering a culture of collaboration and innovation. As a Remote Customer Service and Sales Representative, you will have the flexibility to work from home, with the option to work from our offices if you prefer. You will also be part of a close-knit team, with regular check-ins and support from your colleagues and managers.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including:

• Medical, dental, vision, and hearing insurance
• Company stock options
• Comprehensive paid training program
• Flexible work schedule with the ability to work from home
• Weekly performance-based pay and bonuses, with average first-year earnings of $65,000 to $68,500

Join blithequark Today!

If you are a motivated and ambitious individual with a passion for delivering exceptional customer service and driving sales growth, we invite you to join our dynamic team as a Remote Customer Service and Sales Representative. Apply now to take the first step in an exciting and rewarding career with blithequark. With our comprehensive training program, flexible work schedule, and competitive compensation package, you will have everything you need to succeed in this role. Don't miss out on this opportunity to make a difference in the lives of our clients and advance your career with a leading company in the benefits industry.