Experienced Remote Customer Service Coordinator – Air Travel and Client Support Specialist at blithequark

Introduction to blithequark

Imagine being part of a dynamic team that offers a world of possibilities, both at work and during your free time. At blithequark, you'll have the opportunity to travel the globe, develop your skills, and become the best version of yourself. As you embark on this new journey, you'll address challenges with flexibility and grace, mastering new skills and advancing your career while having the time of your life. Feel free to enhance both your personal and work life and hop on board! blithequark is seeking a highly skilled and motivated Remote Customer Service Coordinator to join our team.

Why You'll Love This Job

The Remote Customer Service Coordinator interacts with clients in a courteous, efficient, pleasant, and professional manner. You will be the face of blithequark, providing top-notch support to our customers and ensuring their needs are met. If you're passionate about delivering exceptional customer service and have a keen interest in the air travel industry, this role is perfect for you.

Key Responsibilities

• Promotes and sells air journeys to the traveling public or freight forwarders
• Provides assistance with passenger check-in and load acceptance
• Interprets authority's guidelines and requirements for domestic and international journeys or shipment shipments
• Meets and dispatches aircraft within set-up times
• Provides assistance to troubled passengers and clients
• Protects company properties and revenue
• Ensures a safe journey for all passengers
• Possesses the physical capability and dexterity to apply motor skills to perform various job-related duties
• Uses organizational skills to perform multiple tasks within a limited time period
• Is self-motivated and requires minimal supervision
• Responds and assists during safety and emergency situations
• Follows internal/external regulations and procedures
• May be required to drive and operate air stairs to various types of aircraft to enplane and deplane passengers
• Responsible for the overall performance within the work location and may be required to lead and direct the work of other employees
• May be required to perform Passenger Operation Control functions, including air-to-ground communication as well as Tower functions

Essential Qualifications

To be successful in this role, you'll need:

• High school diploma or GED
• Ability to read, write, fluently speak, and understand the English language
• Bilingual language skills are required in some locations
• Applicable valid driver's license as required by local authorities
• Must satisfy FAA criminal background checks to qualify for unescorted admission to privileges to airport security identity display areas (SIDA), if applicable
• Must be able to obtain suitable airport authority and/or US Customs security badges, if applicable
• Ability to work irregular and/or extended hours, including weekends and holidays
• Must report to work on a regular and timely basis

Preferred Qualifications

While not required, the following skills and qualifications are preferred:

• Previous experience in customer service or a related field
• Knowledge of the air travel industry and its regulations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Strong problem-solving and analytical skills

Skills and Competencies

To excel in this role, you'll need to possess the following skills and competencies:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work in a team environment
• Strong problem-solving and analytical skills
• Ability to adapt to changing situations and priorities
• Strong organizational and time management skills

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our employees grow and develop in their careers. As a Remote Customer Service Coordinator, you'll have access to:

• Comprehensive training programs to help you develop your skills and knowledge
• Opportunities for advancement and career growth within the company
• A supportive and collaborative work environment that encourages learning and development
• Access to industry-leading technology and tools to help you perform your job effectively

Work Environment and Company Culture

At blithequark, we're proud of our diverse and inclusive workplace culture. We believe that our employees are our greatest asset, and we're committed to creating a work environment that is supportive, collaborative, and fun. As a Remote Customer Service Coordinator, you'll be part of a dynamic team that values:

• Inclusion and diversity
• Collaboration and teamwork
• Continuous learning and development
• Exceptional customer service
• A safe and healthy work environment

Compensation, Perks, and Benefits

As a Remote Customer Service Coordinator at blithequark, you'll enjoy a competitive salary of $20/hour, as well as a range of perks and benefits, including:

• Travel perks: access to discounted flights and travel opportunities
• Health benefits: comprehensive health, dental, and vision coverage
• Wellness programs: access to fitness classes, mental health resources, and more
• 401(k) program: eligibility to participate in our 401(k) program, with company matching contributions
• Additional benefits: employee assistance program, pet insurance, and discounts on hotels, cars, cruises, and more

Conclusion

If you're passionate about delivering exceptional customer service and have a keen interest in the air travel industry, we encourage you to apply for this exciting opportunity. As a Remote Customer Service Coordinator at blithequark, you'll be part of a dynamic team that values inclusion, diversity, and exceptional customer service. Don't miss out on this chance to take your career to new heights – apply today!