Experienced Seasonal Chat and Phone Technical Support and Customer Service Agent for Dynamic Customer Experience Enhancement

Welcome to blithequark: Where Careers Thrive and Customer Experiences Come Alive

Imagine being part of a team that doesn't just provide customer service, but creates memorable experiences that leave a lasting impact. At blithequark, we're dedicated to fostering an environment where our associates can grow, learn, and make a difference in the lives of our customers. With over 20 years of experience in hiring for customer support roles, we've perfected the art of creating positive moments that enhance the work experience, customer satisfaction, and team camaraderie. Our modernized application technology ensures that our customers receive the best possible support, and our associates have the tools they need to succeed.

Job Overview: Seasonal Customer Service Representative

We're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Customer Service Representative. As a key member of our team, you will provide basic technical support via phone or chat, delivering exceptional support experiences that exceed our customers' expectations. If you're passionate about creating memorable and delightful experiences, we want to hear from you!

Key Responsibilities:

• Provide basic technical support via phone or chat to resolve customer inquiries and issues
• Deliver an exceptional support experience that meets or exceeds customer expectations
• Interact and communicate effectively with a variety of customers, providing personalized support and solutions
• Provide a memorable and delightful experience that leaves a lasting positive impression on our customers

What We Offer: A Comprehensive Package for Success

At blithequark, we're committed to providing our associates with a comprehensive package that includes:

• Working from the comfort of your own home, with computer equipment provided (all you need is a monitor!)
• A full-time schedule with flexibility, including the opportunity to become a permanent member of our team
• Competitive hourly rate of $14, with incentive opportunities to earn more
• Hands-on, 100% paid training to ensure your success in the role
• Internal mobility opportunities, with 84% of our managers promoted from within
• Employee discounts, referral bonuses, and our EverBetter wellness program to support your well-being

Location Requirements:

To be eligible for this role, you must:

• Reside in the United States
• Live in one of the following states: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming

Qualifications: The Ideal Candidate

We're looking for individuals who are:

• Flexible and adaptable to the needs of our business
• High school diploma or GED equivalent
• At least 18 years of age

Equipment and Internet Requirements:

To perform this role, you'll need:

• A stand-alone monitor (19 inches)
• A hardwired internet connection (no satellite or wireless)
• Required internet speed of 5.0 Mbps down/5.0 Mbps up
• A working phone line (home phone or mobile)
• A noise/distraction-free home office environment with a desk and ergonomic chair

About blithequark: A Global Leader in Customer Experience

blithequark is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, blithequark combines innovative thinking and digital solutions with the expertise and empathy of our employees to create connection and value conversation.

Career Growth Opportunities and Learning Benefits

At blithequark, we're committed to helping our associates grow and develop in their careers. With opportunities for internal mobility, training, and development, you'll have the chance to enhance your skills and knowledge, and take your career to the next level. Our EverBetter wellness program and employee discounts are just a few examples of how we support the well-being and success of our associates.

Work Environment and Company Culture

Our company culture is built on the principles of creating positive moments, celebrating successes, and supporting each other. We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating a positive and inclusive work environment, we foster a sense of community and camaraderie that sets us apart from other companies.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a hourly rate of $14, incentive opportunities, and a range of perks and benefits, such as employee discounts, referral bonuses, and our EverBetter wellness program. We're committed to providing our associates with a comprehensive package that supports their well-being and success.

Conclusion: Join the blithequark Team Today!

If you're passionate about creating memorable experiences, providing exceptional customer support, and growing your career with a dynamic and innovative company, we want to hear from you! Apply now to join our team as a Seasonal Customer Service Representative and take the first step towards an exciting and rewarding career with blithequark.