Experienced Live Chat Data Entry Specialist – Remote Customer Service and Data Management Professional

Welcome to blithequark

At blithequark, we are a dynamic team of professionals dedicated to delivering exceptional customer experiences and driving innovation in the financial services industry. As a globally recognized leader, we are committed to providing our customers with top-notch products, services, and experiences that empower them to thrive financially. We are now seeking an experienced Live Chat Data Entry Specialist to join our team, working remotely from the comfort of your own home in the USA.

Job Overview

In this exciting role, you will be responsible for efficiently and accurately entering data while providing exceptional customer service through live chat interactions. Utilizing your strong attention to detail and communication skills, you will assist customers with inquiries, resolve issues, and ensure a seamless experience. As a key member of our team, you will play a vital role in driving customer satisfaction and delivering innovative solutions that meet the evolving needs of our customers.

Key Responsibilities:

• Enter data accurately and efficiently while providing exceptional customer service through live chat interactions
• Assist customers with inquiries, resolve issues, and ensure a seamless experience
• Collaborate with utility teams to outline, body, and capture commercial enterprise needs
• Grow information of voice of the customer methods and leverage the same to outline and transform the facts within the cornerstone large data platform
• Design and build sturdy records model architecture to aid most fulfilling statistics processing and standardized metric definitions
• Allow big statistics and batch/actual-time analytical answers leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, Spark, and Python) to deliver innovative solutions
• Offer pointers to beautify competencies to drive efficiency in computing programs using massive data ecosystem
• Power consumer tale evaluation & elaboration, design and development of software program programs, checking out & builds automation tools
• Proactively pick out and automate guide obligations to improve best and efficiency

Essential Qualifications:

To be successful in this role, you will need to possess the following essential qualifications:

• Hands-on development experience on Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, Development Launch Management, and Troubleshooting understanding for data-driven tasks for a span of no longer less than 3+ years
• Familiarity with Agile methodologies of delivery, where small increments of a product are introduced at everyday intervals to the business groups
• Strong attention to detail and communication skills
• Ability to work collaboratively with dating managers/product proprietors for expertise the functional requirements and converting them into technical deliverables
• Experience working with large data ecosystems and transformational technologies

Preferred Qualifications:

While not essential, the following preferred qualifications will be highly regarded:

• Experience working in a remote environment and managing multiple priorities and deadlines
• Knowledge of customer service principles and practices
• Experience working with data entry software and systems
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and adapt to changing circumstances

Skills and Competencies:

To be successful in this role, you will need to possess the following skills and competencies:

• Strong technical skills, including proficiency in Hive/Hadoop, Pyspark, Python, Shell Scripting Languages, Development Launch Management, and Troubleshooting
• Excellent communication and interpersonal skills
• Strong attention to detail and analytical skills
• Ability to work collaboratively and manage multiple priorities and deadlines
• Strong problem-solving and adaptability skills

Career Growth Opportunities and Learning Benefits:

At blithequark, we are committed to the growth and development of our employees. As a Live Chat Data Entry Specialist, you will have access to a range of career growth opportunities and learning benefits, including:

• Competitive base salaries and bonus incentives
• Support for economic well-being and retirement
• Flexible working model with hybrid, onsite, or digital arrangements depending on position and business need
• Generous paid parental leave policies (depending on your location)
• Free access to international on-site health facilities staffed with nurses and doctors (depending on location)
• Free and confidential counseling aid through our Healthy Minds program
• Career development and education opportunities

Work Environment and Company Culture:

At blithequark, we prioritize the well-being and happiness of our employees. We offer a dynamic and supportive work environment that is designed to foster collaboration, innovation, and growth. Our company culture is built on a foundation of respect, empathy, and inclusivity, and we are committed to creating a workplace where everyone feels valued and empowered to succeed.

Compensation, Perks, and Benefits:

We offer a competitive compensation package, including a starting salary of $22 per hour, with potential for growth based on performance and experience. In addition to your salary, you will also be eligible for a range of perks and benefits, including bonus incentives, support for economic well-being and retirement, and flexible working arrangements.

Conclusion:

If you are a motivated and experienced Live Chat Data Entry Specialist looking for a new challenge, we encourage you to apply for this exciting opportunity. At blithequark, we are committed to delivering exceptional customer experiences and driving innovation in the financial services industry. Join our dynamic team and take the first step towards a rewarding and challenging career. Apply now to become a part of our team and start your journey towards success!