**Experienced Medical Receptionist / Medical Secretary – Entry Level Customer Service Representative for a Dynamic Healthcare Team at blithequark**

Are you passionate about delivering exceptional customer service and creating a warm, welcoming environment for patients? Do you have a strong desire to join a dynamic healthcare team and contribute to the well-being of your community? Look no further than blithequark, a certified women-owned small business with 35 years of experience in staffing for the healthcare industry. We are seeking a highly motivated and detail-oriented Medical Receptionist / Medical Secretary to join our team in Rochester, New York. **About blithequark** blithequark is a leading provider of staffing solutions for healthcare professionals in New York State. With a rich history of 35 years, we have established ourselves as a trusted partner for healthcare organizations seeking top talent. Our commitment to excellence, customer service, and community involvement has earned us a reputation as a premier staffing agency in the region. As a member of our team, you will have the opportunity to work with a diverse range of healthcare professionals, contribute to the growth and development of our organization, and make a meaningful impact on the lives of our patients. **Job Summary** As a Medical Receptionist / Medical Secretary at blithequark, you will play a vital role in creating a positive and efficient patient experience. You will be responsible for managing the front office, handling patient communications, scheduling appointments, and performing various administrative tasks. If you have a strong desire to work in a fast-paced healthcare environment, are eager to learn, and possess excellent communication skills, we encourage you to apply for this exciting opportunity. **Key Responsibilities** * Greet patients and visitors, respond to phone calls, and manage the front office in a professional and courteous manner * Schedule appointments, verify patient information, and collect copays and other related fees * Maintain accurate and up-to-date patient records, including demographic and insurance information * Perform various administrative tasks, such as data entry, filing, and mail distribution * Collaborate with healthcare professionals to ensure seamless patient care and efficient office operations * Participate in ongoing training and professional development to enhance skills and knowledge **Essential Qualifications** * High school diploma or equivalent required * One year of customer service or reception/phones experience preferred * Strong computer skills, including proficiency in Microsoft Office and electronic medical records systems * Ability to multitask, prioritize tasks, and work in a fast-paced environment * Excellent communication and interpersonal skills, with a focus on patient-centered care * Ability to maintain confidentiality and handle sensitive patient information **Preferred Qualifications** * Previous experience in a medical office or healthcare setting * Knowledge of medical terminology and coding systems * Certification in medical assisting or a related field * Bilingual or multilingual skills **Skills and Competencies** * Strong communication and interpersonal skills * Ability to work in a team environment and collaborate with healthcare professionals * Excellent organizational and time management skills * Ability to maintain confidentiality and handle sensitive patient information * Strong computer skills, including proficiency in Microsoft Office and electronic medical records systems * Ability to adapt to changing priorities and deadlines **Career Growth Opportunities and Learning Benefits** As a member of our team, you will have access to ongoing training and professional development opportunities, including: * Ongoing training and education in medical terminology, coding systems, and electronic medical records * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Recognition and rewards for outstanding performance and contributions to the team **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion. Our team is dedicated to delivering exceptional customer service, promoting patient-centered care, and fostering a culture of respect and compassion. As a member of our team, you will have the opportunity to work with a diverse range of healthcare professionals, contribute to the growth and development of our organization, and make a meaningful impact on the lives of our patients. **Compensation, Perks, and Benefits** * Competitive hourly rate: $15.50-$20.00 per hour, depending on experience * Excellent benefits package, including: + Fully paid health insurance plan + Paid time off and holidays + 401(k) retirement plan with company match * Opportunities for career advancement and professional growth * Collaborative and supportive work environment * Recognition and rewards for outstanding performance and contributions to the team **Schedule and Location** * Monday through Friday, 8-hour shift between the hours of 7:00 AM and 7:00 PM * Must be willing to float between 4 different offices in the Rochester area: Gates, Irondequoit, Brighton, and Victor * Approximately 1 Saturday a month, 8:00 AM-12:00 PM **How to Apply** If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online application portal. We look forward to reviewing your application and welcoming you to our team! **Equal Employment Opportunity** blithequark is an equal opportunity employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Apply for this job