Experienced Full Stack Data Analyst and Customer Support Specialist – Remote Work Opportunity with blithequark

Introduction to blithequark

blithequark is a pioneering leader in the entertainment and innovation industry, driven by a passion for creating and delivering exceptional experiences. Our mission is to push the boundaries of what is possible, and we are committed to making a lasting impact on the lives of our visitors. As a remote member of our team, you will have the opportunity to be part of a dynamic and innovative organization that values creativity, collaboration, and customer satisfaction.

Job Overview

We are seeking a highly motivated and experienced Full Stack Data Analyst and Customer Support Specialist to join our team. As a Key Information Researcher, you will play a critical role in driving the creation, implementation, and support of data analysis and improvement of AI (ML) models for our attractions. You will work closely with internal partners to deliver elite visitor experiences with interactive and data-driven systems across blithequark Encounters (DX). This remote position offers an exciting opportunity to be part of the blithequark family from the comfort of your own home, with no prior experience necessary – just a passion for customer service and a love for all things blithequark!

Key Responsibilities

• Encourage and develop associations with colleagues, provide idea management, and demonstrate influence by driving activities to the end efficiently and effectively.
• Engage with research and colleagues, assist with driving ML strategies, and identify areas where business problems can be solved creatively by applying ML.
• Lead and collaborate with different specialists and data researchers to implement and successfully scale ML solutions to create magical experiences for our visitors and push the limits of functional objectives.
• Drive innovation, proof of concepts, technology cash drives, and customer interactions that lead to growing top-tier AI platforms.
• Manage functional support and maintenance of ML-related products and services delivered by the team.
• Build standard techniques used in daily operations and work with specialty units to design, plan, and execute large-scale projects in the AI space.
• Productionize ML algorithms in predictive analytics, classification, image recognition, NLP, anomaly detection, and more, and evaluate their performance on real-world data sets.
• Collaborate with different teams to achieve goals in improving system performance and coordinate with existing software practices that generate effective code, including automated testing, continuous integration, code style consistency, and code reviews.

Essential Qualifications and Abilities

To be successful in this role, you will need:

• 2+ years of experience in Python and with predictive modeling experiences, such as TensorFlow, SparkMLib, PySpark, Light, MXNet, and more.
• 2+ years of experience in cloud platforms like AWS and GCP.
• Proficiency in SDLC, QA cycles, and Article-Oriented Programming Design Patterns.
• Expert-level experience in structured and unstructured data (i.e., images, video, text, audio, etc.) and SQL relational and non-relational databases.
• 2+ years of experience with Wind stream or another data workflow management tool.
• Experience with version control software, such as GitHub and GitLab, Model Operations, and CI/CD pipelines.
• Experience in driving discovery processes with partners to identify business requirements and the expected outcome, strong communication skills, and determination to complete tasks.
• Solid systems integration architecture skills, capable of transforming new tech into business solutions.

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience with Docker.
• Experience with control systems.
• Experience with Kubernetes.
• Experience with cloud solutions in GCP or another cloud platform.
• Experience with Atlassian Tools like Jira and Confluence.
• Experience with Agile development techniques.
• Experience with automated testing, continuous integration, and continuous development.
• Experience with data visualization and data monitoring tools (e.g., Splunk, Plotly, Tableau).
• Experience with audio analysis.
• Experience with text analysis.

Education

A Master's degree in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is required. A Ph.D. in Data Science, Statistics, Computer Science, Computer Engineering, Software Engineering, or a similar technical background is preferred.

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our employees. As a member of our team, you will have access to a wide range of training and development opportunities, including:

• Professional development courses and workshops.
• Mentorship programs.
• Cross-functional training and rotation programs.
• Opportunities for advancement and career growth.

Work Environment and Company Culture

At blithequark, we pride ourselves on our dynamic and innovative work environment. Our company culture is built on the values of creativity, collaboration, and customer satisfaction. As a remote member of our team, you will be part of a global community of professionals who are passionate about delivering exceptional experiences. Our work environment is characterized by:

• A collaborative and supportive team environment.
• A culture of innovation and creativity.
• A commitment to customer satisfaction and excellence.
• A flexible and remote work arrangement.

Compensation, Perks, and Benefits

At blithequark, we offer a competitive compensation package, including:

• A salary range that is commensurate with experience.
• A comprehensive benefits package, including health, dental, and vision insurance.
• A 401(k) retirement savings plan.
• A generous paid time off policy.
• Access to exclusive discounts and perks.

Conclusion

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity to join the blithequark team. As a remote member of our team, you will have the opportunity to work on innovative projects, collaborate with a global community of professionals, and deliver exceptional experiences to our visitors. Don't miss out on this chance to be part of a dynamic and innovative organization – apply today!