**Part Time/Casual Customer Service & Sales Assistant – blithequark Retail Services**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! blithequark Retail Services is currently seeking part-time/casual Customer Service & Sales Assistants to join our team at various locations across the Ithaca Campus and Downtown Ithaca Location.
As a Customer Service & Sales Assistant at blithequark, you will be the face of our brand, providing legendary customer service, and driving sales through active selling and product knowledge. You will work closely with our team to maintain a high-quality shopping experience, ensuring that every customer leaves our stores feeling valued and satisfied.
**About blithequark Retail Services**
blithequark Retail Services is a dynamic hub of the Cornell University campus, and a recognized leader in collegiate retailing innovation. We serve students, faculty, staff, alumni, and visitors, delivering a unique shopping experience that combines exceptional customer service, innovative products, and a commitment to community engagement. Our team is passionate about creating a welcoming and inclusive environment that reflects the values of Cornell University.
**Key Responsibilities:**
* Greet and welcome customers, providing a positive and engaging shopping experience
* Demonstrate active selling skills, sharing product knowledge and offering solutions to customer needs
* Maintain a high-quality visual merchandising environment, including setting up seasonal promotions and visual displays
* Operate cash registers, assist with check-out, and execute cash handling procedures
* Support inventory management, including receiving and processing incoming merchandise, and assisting with special orders and store-to-store shipping requests
* Provide exceptional customer care, responding to customer inquiries and resolving issues in a timely and professional manner
* Work successfully as part of a team, demonstrating flexibility and adaptability in a fast-paced environment
**We Value:**
* A positive attitude and a passion for delivering exceptional customer experiences
* Excellent communication skills, both written and verbal
* Ability to work effectively in a team environment, with a focus on collaboration and mutual support
* Flexibility and adaptability, with a willingness to learn and take on new challenges
* Dependability and punctuality, with a commitment to meeting deadlines and achieving goals
**Qualifications:**
* Pleasant personality and excellent customer service skills
* Moderate computer/systems competency
* Excellent oral and written communication skills
* Ability to occasionally climb ladders
* Ability to lift and/or move up to 50 pounds as needed
* Ability to stand for long periods of time
* Prior retail sales experience is helpful but not required
**What We Offer:**
* Competitive hourly rate, starting at $16.25/hour
* Variable schedule, based on availability, business needs, and work performance
* Opportunities for career growth and professional development
* A dynamic and inclusive work environment, with a focus on teamwork and collaboration
* A comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays
**How to Apply:**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional shopping experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including a resume and cover letter, through our online application system. We look forward to hearing from you!
**Equal Employment Opportunity:**
blithequark Retail Services is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from individuals of all backgrounds and perspectives, and are proud to be an inclusive and welcoming workplace.
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