Experienced Full Stack Manager, Administrative Systems – Web & Cloud Application Development for Higher Education Institutions

About National University

National University is a leading institution in higher education, dedicated to providing innovative solutions to meet the demands of the 21st century. With a diverse workforce of over 5,000 faculty and staff, serving more than 41,000 students, National University is committed to creating a supportive academic and work environment that fosters community, diversity, and inclusivity. Our programs are available both online and at our many campus locations, making us a leader in creating opportunities for adult learners and working professionals.

About the Role

We are seeking an experienced and dynamic Full Stack Manager, Administrative Systems to join our Information Technology department. As a key member of our team, you will play a crucial role in integrating and managing all aspects of our administrative computer systems, including Peoplesoft and Anthology. This is a fully remote role, offering you the flexibility to work from anywhere, while being part of a collaborative and innovative team.

Key Responsibilities

• Provides direction for the software development team in the Information Technology department, ensuring alignment with established National University goals and objectives.
• Directs and oversees the programming efforts within the Information Technology department to ensure compatibility, integration, and delivery of all University core applications, including functional and technical components.
• Manages the assignment and tracking of programming projects to contractor resources to maximize team productivity and minimize financial impact.
• Performs project planning, including scoping, resource planning and supervision, budgeting, and deployment.
• Ensures that solutions provided are flexible, extensible, and scalable, as well as fit into the overall architecture.
• Develops and adapts quality software engineering processes that allow the team to provide solutions in our challenging environment within project constraints.
• Provides support as needed to production systems, ensuring that both internal and external customer needs are met.
• Identifies potential risks and plans mitigation for project(s).
• Communicates/escalates project issues to leadership as appropriate.
• Displays a commitment to deliver systems in a timely manner according to business needs.
• Motivates staff to deliver quality projects within constraints.
• Leads projects for technologies or systems that may lie outside of prior background experience.
• Proactively works to provide solutions to challenges as they arise.
• Other duties as assigned.

Supervisory Responsibilities

• Supervisor duties to include:
• Hire, train, and develop at least 5 direct reports to include supervisors and analysts.
• Mentor and coach team members, as necessary.
• Evaluate team member performance.

Requirements

Education & Experience

We are seeking a candidate with a Master's degree in Computer Science or software development, with a minimum of 4 years of experience as a software developer/engineer. Alternatively, a Bachelor's degree in Computer Science or Programming with 6 years of experience as a software developer is also acceptable. A minimum of 3 years of experience with SIS systems such as Peoplesoft Campus Solutions or Anthology is required. Experience leading teams and managing multiple projects is preferred, as is experience managing an Information Technology department or team within a higher education academic organization.

Competencies / Technical / Functional Skills

• Strong written and verbal communication skills.
• Possess a positive and constructive mindset.
• Proven ability to identify opportunities for improvement both internally and externally to the organization.
• Facility with database systems, including data warehouse environments, and tools for reporting and analyzing structured and unstructured data sources.
• Ability to develop complex projects and operational plans and communicate effectively with Executives and IT subordinates to drive toward project completion.
• Problem solves effectively and quickly to generate solutions as the Manager helps conduct a process analysis to identify root cause and develop creative solutions.
• Demonstrate thought leadership structuring and managing work--managing deliverables, scope, schedule, and expectations.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community.
• Ability to drive towards achieving measurable and challenging goals to support organizational success.
• Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
• Actively seeks to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.

What We Offer

National University is committed to supporting the needs of the "whole you" with our holistic approach to employee benefits. Our comprehensive well-being benefits package includes:

• A competitive salary, with a range of $79,930.00 - $107,900.00 per year.
• A comprehensive benefits package, including medical, dental, and vision coverage.
• A 401(k) retirement plan with a company match.
• Generous paid time off, including vacation, sick leave, and holidays.
• Professional development opportunities, including training and education assistance.
• A dynamic and supportive work environment, with a focus on diversity, equity, and inclusion.

How to Apply

If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!