**Experienced Customer Engagement Marketing Specialist – Part-Time Remote Position at blithequark**
Are you a motivated and detail-oriented individual with a passion for marketing and customer engagement? Do you have a strong understanding of business operations and a keen eye for detail? If so, we may have the perfect opportunity for you! blithequark is seeking an Experienced Customer Engagement Marketing Specialist to join our team on a part-time remote basis.
**About blithequark**
blithequark is a leading entertainment and media company that has been a household name for generations. Our mission is to create magical experiences for our guests and customers, and we're always looking for talented individuals to help us achieve this goal. As a part of our team, you'll have the opportunity to work on exciting projects, collaborate with a talented group of professionals, and develop your skills in a dynamic and supportive environment.
**Job Summary**
As an Experienced Customer Engagement Marketing Specialist, you will play a critical role in supporting the execution of our customer engagement marketing strategy. This will involve working closely with our marketing and customer service teams to develop and implement marketing campaigns, manage customer data, and ensure compliance with our company's policies and procedures. You will also be responsible for supporting the development of new marketing initiatives, analyzing customer feedback, and identifying opportunities for improvement.
**Key Responsibilities**
* Support the execution of our customer engagement marketing strategy, including developing and implementing marketing campaigns, managing customer data, and ensuring compliance with company policies and procedures.
* Collaborate with our marketing and customer service teams to develop and implement marketing initiatives, including email marketing, social media, and customer loyalty programs.
* Analyze customer feedback and identify opportunities for improvement, working closely with our customer service team to implement changes and enhancements.
* Develop and maintain relationships with key stakeholders, including customers, partners, and vendors.
* Manage and maintain accurate and up-to-date records of customer interactions, including customer feedback, complaints, and compliments.
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
* Participate in the development of new marketing initiatives, including market research, competitor analysis, and campaign development.
* Collaborate with our IT team to develop and implement technical solutions to support our marketing initiatives.
* Stay up-to-date with industry trends and best practices, sharing knowledge and expertise with the team to drive innovation and improvement.
**Essential Qualifications**
* Bachelor's degree in Marketing, Communications, Business, or a related field.
* 1-2 years of experience in marketing, customer service, or a related field.
* Excellent communication and interpersonal skills, with the ability to work effectively with customers, partners, and vendors.
* Strong analytical and problem-solving skills, with the ability to analyze data and identify opportunities for improvement.
* Ability to work independently and as part of a team, with a strong focus on customer satisfaction and loyalty.
* Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
* Familiarity with marketing automation tools and customer relationship management (CRM) software.
**Preferred Qualifications**
* Master's degree in Marketing, Communications, Business, or a related field.
* 2-3 years of experience in marketing, customer service, or a related field.
* Experience with marketing automation tools and CRM software.
* Familiarity with data analysis and reporting tools, such as Google Analytics and Tableau.
* Certification in marketing, customer service, or a related field.
**Skills and Competencies**
* Excellent communication and interpersonal skills, with the ability to work effectively with customers, partners, and vendors.
* Strong analytical and problem-solving skills, with the ability to analyze data and identify opportunities for improvement.
* Ability to work independently and as part of a team, with a strong focus on customer satisfaction and loyalty.
* Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
* Familiarity with marketing automation tools and CRM software.
* Strong attention to detail and organizational skills, with the ability to manage multiple projects and deadlines.
* Ability to adapt to changing priorities and deadlines, with a strong focus on customer satisfaction and loyalty.
**Career Growth Opportunities and Learning Benefits**
As a part of our team, you'll have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs, including:
* On-the-job training and mentorship
* Professional development opportunities, including conferences and workshops
* Access to industry-leading tools and technologies
* Opportunities for career advancement and growth
**Work Environment and Company Culture**
blithequark is a dynamic and supportive work environment, with a strong focus on customer satisfaction and loyalty. We offer a range of benefits and perks, including:
* Flexible work arrangements, including remote work options
* Competitive salary and benefits package
* Opportunities for career advancement and growth
* Access to industry-leading tools and technologies
* Collaborative and supportive work environment
**Compensation, Perks, and Benefits**
We offer a competitive salary and benefits package, including:
* $27/hour
* Flexible work arrangements, including remote work options
* Opportunities for career advancement and growth
* Access to industry-leading tools and technologies
* Collaborative and supportive work environment
**How to Apply**
If you're a motivated and detail-oriented individual with a passion for marketing and customer engagement, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!