Remote Bilingual Tax Software CSR

Now Hiring: Remote Bilingual (English/Spanish) Tax Software Support Reps - Work from Home! Looking for a flexible, remote job where you can use your bilingual skills? Join a global software company as a Tax Software Support Representative-all from the comfort of your home! Why You'll Love This Job: Fully Remote - No commute! Seasonal Role - 5-month contract with potential to extend Great Pay - $22.00/hour Start Date - November 17, 2025 What You'll Do: Help customers with tax/accounting software via phone and email Troubleshoot technical issues and provide clear solutions Log support tickets and escalate when needed Deliver friendly, professional customer service What You Need: High School Diploma or GED 6+ months of experience in customer service, help desk, or call center Comfortable talking on the phone Basic computer skills (PC, Microsoft Office) Fluent in English and Spanish Experience with CCH ProSystem fx or CCH Axcess Tax is a plus Must pass background checks (employment, education, and professional reference) Schedule & Training: Paid Training: 9:00 AM - 6:00 PM ET (3-4 weeks) After training: Shifts between 10:00 AM - 7:00 PM ET, with some weekends Flexibility to work Saturday ad Sunday is required during peak season Equipment Requirements: You'll need a laptop or desktop running Windows 11, specifically Version 24H2. High-speed internet (50-100 Mbps download / 10-20 Mbps upload) Cell phone (for secure login) Wired headset preferred Ethernet connection (Cat 6a, 7, or 8 cable) PC with 1 GHz+ processor, 4 GB+ RAM, and 64 GB+ storage (MacBooks and Chromebooks are not compatible) Ready to start your remote career? Apply today and join a team that values your skills and flexibility! 9946096 Apply tot his job Apply To this Job