Experienced User Experience (UX) Researcher Intern for Amazon – Remote Opportunity to Shape the Future of Customer Experience through Innovative Research and Design

Introduction to Amazon and the Role of UX Researcher Intern

Amazon, a pioneer in e-commerce and technology, is continually pushing the boundaries of innovation and customer satisfaction. The company's design teams, encompassing a wide range of disciplines from UI/UX to visual and motion design, play a crucial role in crafting experiences that touch the lives of millions worldwide. As a UX Researcher Intern, you will be at the forefront of understanding user behavior, preferences, and needs, contributing significantly to the development of products and services that redefine the future of customer experience.

About the UX Researcher Intern Position

This internship offers a unique opportunity for individuals passionate about user experience research to join Amazon's dynamic team. As a UX Researcher Intern, you will be responsible for conducting comprehensive research to inform design decisions, collaborating with cross-functional teams, and advocating for user-centered design principles. Your work will involve designing and executing research plans, analyzing user data, and presenting findings to diverse audiences, thereby influencing the direction of Amazon's products and services.

Key Responsibilities

• Define and Execute Research Plans: Develop and implement comprehensive research plans to address business goals and user needs, utilizing a mix of quantitative and qualitative methods.
• Conduct User Research: Design, conduct, and analyze results from various studies, including usability lab studies, remote research, field studies, and survey design, to gather deep insights into user behavior and preferences.
• Analyze and Interpret Data: Identify patterns, trends, and insights from user research and data analysis, and translate these into actionable recommendations for design and product development teams.
• Communicate Research Findings: Effectively present research findings and design recommendations to stakeholders across different levels of the organization, advocating for user-centered design principles and influencing product decisions.
• Collaborate with Cross-Functional Teams: Work closely with designers, product managers, engineers, and other stakeholders to integrate user research insights into the product development process, ensuring that user needs are at the forefront of design decisions.

Qualifications and Skills

Basic Qualifications

• Academic Background: Currently pursuing a Master's Degree in Human-Centered Interaction, Statistics, Psychology, Design, Computer Science, or a related discipline, with an expected graduation date between October 2023 and September 2026.
• Knowledge and Experience: Familiarity with user research methods and data analysis, with the ability to apply this knowledge to build strategic and user-friendly designs.
• Portfolio and Deliverables: A portfolio or examples of past work experience and deliverables, such as study plans, reports, and design projects, demonstrating your skills and passion for UX research.

Preferred Qualifications

• Excellent Communication and Presentation Skills: The ability to communicate complex concepts clearly and persuasively to different audiences, including stakeholders, designers, and engineers.
• Passion for User Advocacy: A strong passion for advocating on behalf of users, with a deep understanding of user needs and preferences.
• Technical Experience: Experience in a technical field, such as software development, systems management, or a related area, with an understanding of how technology can be leveraged to enhance user experience.

Career Growth and Learning Opportunities

At Amazon, you will be part of a dynamic and innovative environment that fosters growth, learning, and development. As a UX Researcher Intern, you will have the opportunity to work on challenging projects, collaborate with talented professionals, and contribute to the development of cutting-edge products and services. Amazon's commitment to innovation and customer obsession provides a unique platform for you to grow professionally, develop new skills, and achieve your career goals.

Work Environment and Company Culture

Amazon's work environment is built on the principles of innovation, ownership, and frugality, with a focus on delivering exceptional customer experiences. The company culture values diversity, inclusion, and equality, providing a workplace where everyone can thrive and contribute their best work. As an intern, you will be part of a vibrant community that is passionate about making a difference, with numerous opportunities to engage in networking events, mentorship programs, and community activities.

Compensation, Perks, and Benefits

Amazon offers a competitive compensation package, including a base salary range of $78,500 to $158,100 per year, depending on the location and individual qualifications. Additionally, the company provides a range of benefits, including medical, financial, and other perks, designed to support the well-being and success of its employees. As a total compensation company, Amazon also offers equity, sign-on payments, and other forms of compensation as part of its total compensation package.

Conclusion and Call to Action

If you are a motivated and curious individual with a passion for user experience research and design, this internship at Amazon offers a unique opportunity to shape the future of customer experience. With its commitment to innovation, diversity, and inclusion, Amazon provides a dynamic and supportive environment for you to grow professionally and personally. Apply now to join the Amazon team as a UX Researcher Intern and be part of a journey that changes the world, one customer experience at a time.