**Experienced Customer Support Consultant – Morocco Remote Opportunity to Join blithequark's Global Team**

Are you passionate about staying at the forefront of the latest technological advancements? Do you dream of being part of a dynamic team that's shaping the future of Hardware, Software, and SaaS solutions? Look no further! blithequark, a world-renowned leader in the tech industry, is seeking a highly skilled and motivated Customer Support Consultant to join our diverse and vibrant team. At blithequark, we pride ourselves on being a melting pot of cultures and languages, with team members from over 50 countries and speaking 50+ languages. Our unique blend of diverse backgrounds and expertise creates an environment that fosters growth, innovation, and collaboration. As a Customer Support Consultant, you'll have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. **What You'll Do:** As a Customer Support Consultant at blithequark, you'll be responsible for providing top-notch support to our clients across the globe. Your key responsibilities will include: * Staying up-to-date with the latest cutting-edge technology and trends in the industry * Applying the latest customer happiness practices to ensure seamless customer experiences * Providing omni-channel support via chats, emails, and other communication channels * Collaborating with developers and other departments of various IT companies to resolve complex issues * Becoming a product expert and continuously growing your knowledge and skills **Requirements:** To succeed in this role, you'll need to possess the following qualifications: * **Fluent English (C1 minimum):** You'll be working with clients from diverse backgrounds, so strong English language skills are essential. * **Experience in Customer Support:** A proven track record of providing exceptional customer support is crucial for this role. * **Desire to learn, research, and develop:** We're looking for individuals who are eager to learn and grow with our company. * **Customer-oriented and responsible attitude:** You'll be working with clients who rely on us for their technical needs, so a customer-centric approach is vital. **Nice to Have:** While not mandatory, the following skills and experiences will be highly valued: * **Experience with CRM systems:** Familiarity with customer relationship management systems will be beneficial in this role. * **International exchange programs participation:** Previous experience in international exchange programs will demonstrate your adaptability and willingness to learn from diverse cultures. **Benefits:** As a Customer Support Consultant at blithequark, you can expect: * **Flexible schedule (Monday-Sunday, 11 am-7 pm and 6 pm-2 am, Morocco time):** We understand the importance of work-life balance, so we offer flexible scheduling to accommodate your needs. * **Fully remote:** Work from the comfort of your own home or office, and enjoy the freedom of remote work. * **Competitive compensation in USD:** We offer a competitive salary that reflects your skills and experience. * **Financial and professional growth:** We're committed to helping you grow both financially and professionally. * **Paid intensive training and trial period:** We invest in our team members' development, providing comprehensive training and a trial period to ensure your success. * **Great management with no bureaucracy:** Our management team is supportive and approachable, allowing you to focus on delivering exceptional results. * **SupportYourApp Medical Policy:** We prioritize our team members' well-being, offering a comprehensive medical policy to ensure their health and safety. * **Occasional business trips:** As our team grows, we may require occasional business trips to meet with clients or attend industry events. **Who We Are:** blithequark is a Support-as-a-Service international company that provides BPO services for other IT companies around the globe. We work with clients from 30+ countries and speak 50+ languages. Our mission is to make the world a happier place, one satisfied customer at a time. **Join Our Family:** If you're passionate about delivering exceptional customer experiences and are eager to join a dynamic team of like-spirited individuals, we invite you to apply for this exciting opportunity. Send us your CV in English, highlighting your outstanding skills and experiences. We can't wait to welcome you to our blithequark family! Apply Job! Apply for this job