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**Vice President, Operational Risk Events & Losses – Lead the Way in Enterprise Risk Management**

Remote, USA Full-time Posted 2025-11-24
Are you a seasoned risk management professional with a passion for leading high-performing teams and driving business growth through effective operational risk management? Do you have a strong background in operational risk management, with experience in defining and maintaining the scope of events within an enterprise framework, leading large-scale operational risk programs, and handling operational loss events? If so, we invite you to join our team as a Vice President, Operational Risk Events & Losses at American Express. **About American Express** At American Express, we're committed to backing our customers, communities, and each other. As a global and diverse community of colleagues, we strive to create a career journey that's unique and meaningful to each individual. Our company values are built on a powerful backing promise to provide the world's best customer experience every day, with integrity, and in an environment where everyone feels seen, heard, and belongs. Join our team and let's lead the way together. **About the Role** The Operational Risk Management (ORM) team at American Express facilitates and supervises the implementation of effective operational risk management programs throughout the organization. The ORM Issues & Events team is responsible for defining and maintaining the issues and events frameworks and programs across the enterprise. We're seeking a Vice President of Losses / Risk Events to lead a diverse team of high-performing professionals focused on ensuring effective operational risk management is embedded in the day-to-day operations of our organization. **Key Responsibilities:** * Be responsible for enterprise ORE governance model and framework * Oversee the ORE lifecycle, including accurate classification, reporting, and escalation of financial losses incurred by Amex, ensuring loss reporting aligns with regulatory standards (CCAR, Basel, etc.) * Challenge and validate the first line's loss data, including the root causes and adequacy of remediation efforts * Ensure appropriate financial impact analysis is conducted by the first line and reported to senior management and regulators * Analyze loss trends for actionable insights and develop KRIs, metrics, etc. * Perform scenario analysis, stress testing, and planning * Provide SME input into the Learning, Development & Communications plans to educate stakeholders on events management * Develop and maintain a robust process for reporting to internal stakeholders, committees, and regulatory bodies, as needed * Provide SME input/requirements into the capabilities and technology that supports events management **Essential Qualifications:** * Experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understands critical operational risk management lifecycle activities * Experience in at least one of the following: + Defining and maintaining the scope of events within an enterprise framework + Leading large-scale operational risk programs and understanding the internal control environment + Direct experience handling operational loss events, including risk assessments, mitigation strategies, and regulatory reporting (e.g., reporting under Basel standards for operational risk losses) * In-depth knowledge of regulatory frameworks specific to systemically important banks (e.g., Basel III, stress testing, and capital adequacy requirements) * Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively * Demonstrated history and ability to lead large teams, spread over geographies and with varying backgrounds * Excellent qualitative analytical skills * Project management skills * Excellent communication and interpersonal skills, with an ability to interact and acquire buy-in from senior BU/tech counterparts * Validated expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards **Preferred Qualifications:** * Experience in risk management, internal audit, or a related field * Strong understanding of financial services and regulatory requirements * Experience working with large-scale data sets and analytics tools * Strong leadership and team management skills * Experience in developing and implementing risk management policies and procedures **Skills and Competencies:** * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to lead and manage high-performing teams * Strong project management skills * In-depth knowledge of regulatory frameworks specific to systemically important banks * Validated expertise in process governance * Strong leadership and team management skills * Experience in developing and implementing risk management policies and procedures **Career Growth Opportunities and Learning Benefits:** At American Express, we're committed to helping our colleagues grow and develop their careers. As a Vice President, Operational Risk Events & Losses, you'll have access to a range of learning and development opportunities, including: * Training and development programs to enhance your skills and knowledge * Mentorship and coaching from experienced colleagues * Opportunities to take on new challenges and responsibilities * Access to industry-leading tools and technologies * A dynamic and supportive work environment that encourages collaboration and innovation **Work Environment and Company Culture:** At American Express, we're committed to creating a work environment that's inclusive, diverse, and supportive. Our company culture is built on a powerful backing promise to provide the world's best customer experience every day, with integrity, and in an environment where everyone feels seen, heard, and belongs. As a Vice President, Operational Risk Events & Losses, you'll be part of a global and diverse community of colleagues who are passionate about making a difference. **Compensation, Perks, and Benefits:** We offer a competitive salary range of $185,000.00 to $260,000.00 annually, plus bonus, equity (if applicable), and benefits. Our benefits package includes: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities **How to Apply:** If you're a seasoned risk management professional with a passion for leading high-performing teams and driving business growth through effective operational risk management, we invite you to submit your application without delay. We're keen to hear from talented candidates like you. Apply now and join our team as a Vice President, Operational Risk Events & Losses at American Express. Apply for this job  

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