Intake Administrator

The Intake Administrator will manage various incoming communication channels to collect and load into a data entry workflow queue. This role will be responsible for managing various lines of communication and require excellent organizational and time management skills. This is a fully remote position. Employees must be located in Iowa (applicants outside of Iowa will not be considered). The starting wage is $16.00/hour with weekly pay, PTO, and benefits available after 30 days of employment. Position Responsibilities may include, but not limited to • Electronically print/import emails from shared Microsoft Outlook department Inboxes in a timely manner • Electronically print/scan/import faxes in a timely manner • Assist with printing of required Documentation or Messages from Provider Services Portals • Properly assign naming convention and correct workflow routing to various documents Import electronic documents into Document Locator • Communicate status of workflow and/or possible outbound communication follow up where needed • Manage personal health information (PHI) to meet and exceed the standards of the Health Insurance Portability and Accountability Act (HIPPA) guidelines Required Skills and Experience • High School diploma or equivalent • Above average computer skills, including Microsoft Word, Excel and Outlook • Ability to multi-task; ability to move from one item to another with ease • Strong organizational, time management, and attention to detail • Ability to problem solve issues in a timely manner • Ability to change frequently based on new policies, processes and procedures • Ability to work as a team player and self-motivate • Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits • Must have a quiet workspace that is free from distraction Preferred Skills and Experience • Previous experience with medical billing/terminology • Proficiency in Microsoft Office Products; Outlook, Excel, SharePoint, Teams Physical Requirements • Repetitive motions that include the wrists, hands and/or fingers • Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods • Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus Company Overview Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide for over 25 years. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others. EEO Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status. Apply tot his job Apply To this Job