Amazon Work From Home – Data Entry & Customer Service Representati – USA Remote Jobs

Amazon is one of the world’s largest technology and e-commerce companies, dedicated to providing customers with fast, reliable, and innovative shopping and digital experiences. As part of Amazon’s continued expansion of remote opportunities, the company is hiring Data Entry and Customer Service Representatives who can deliver exceptional customer support and accurate data management — all from the comfort of home.

Working at Amazon means joining a global team committed to excellence, innovation, and customer obsession. This position is perfect for individuals seeking a remote job with flexibility, stability, and growth opportunities — no prior experience required, as training is provided.

Position Overview

As an Amazon Work From Home – Data Entry & Customer Service Representative, you’ll play a vital role in ensuring a smooth customer experience. You will assist customers via email, chat, or phone while also performing light data entry tasks to maintain accurate records in Amazon’s systems.

This is an entry-level remote position ideal for organized, motivated, and detail-oriented individuals looking to build a career in customer operations or e-commerce.

Key Responsibilities

• Handle incoming customer inquiries via phone, chat, or email in a professional and timely manner.
• Provide accurate information regarding orders, returns, payments, and account updates.
• Perform data entry tasks, including updating customer records and tracking order details.
• Identify and resolve customer issues efficiently while maintaining a positive attitude.
• Document customer interactions and escalate complex issues to appropriate departments.
• Ensure compliance with Amazon’s data privacy and security policies.
• Participate in ongoing training and quality assurance programs.
• Maintain productivity and accuracy standards in a remote work environment.

Qualifications & Skills

• High school diploma or equivalent required (Associate’s or Bachelor’s degree a plus).
• Excellent written and verbal communication skills.
• Strong typing accuracy and data entry skills.
• Basic computer literacy and familiarity with Microsoft Office or Google Workspace.
• Ability to multitask, prioritize, and manage time effectively.
• Reliable internet connection and quiet workspace suitable for remote work.
• Self-motivated and capable of working independently with minimal supervision.
• No prior experience required — training will be provided.

Preferred Skills (Not Required)

• Previous experience in customer service, data entry, or call center environments.
• Familiarity with CRM software or ticketing systems.
• Strong problem-solving and conflict-resolution abilities.

What Amazon Offers

• Pay Rate: $20–$30 per hour (depending on role and experience).
• Fully remote, work-from-home flexibility.
• Paid training and development opportunities.
• Health, dental, and vision insurance (for eligible employees).
• 401(k) with company match.
• Paid time off, sick leave, and employee discounts.
• Opportunities for advancement within Amazon’s global network.