[Remote] Python with Amazon Connect developer - W2 Only

Note: The job is a remote job and is open to candidates in USA. Dice is the leading career destination for tech experts at every stage of their careers. They are seeking a Python with Amazon Connect developer to set up a cloud-based contact center and integrate it with various AWS services. The role involves developing serverless functions in Python, configuring AWS Connect, and ensuring optimal performance of Lambda functions. Responsibilities • AWS Connect • Expertise in set up a cloud-based contact center. • Integrate with Lambda for real-time call handling and data processing. • Configure routing profiles, contact flows, and agent hierarchies. • Enable voice recording and store recordings in S3. • AWS Lambda • Implement serverless functions in Python to: • Process incoming call metadata. • Trigger workflows based on customer input. • Interact with DynamoDB for customer data retrieval and updates. • Store call transcripts and logs in S3. • Ensure Lambda functions are stateless and optimized for performance. • Amazon S3 • Create buckets for: • Storing call recordings. • Storing call transcripts and logs. • Hosting static assets (if needed). • Implement lifecycle policies for data retention and archival. • Amazon DynamoDB • Design tables for: • Customer profiles. • Call history and metadata. • Support ticket tracking. • Use partition keys and sort keys for efficient querying. • Implement access control and encryption at rest. • Python • Develop Lambda functions using Python 3.x. • Implement error handling, logging, and monitoring. • Write unit tests for all Python modules. Skills • AWS Connect • Expertise in set up a cloud-based contact center. • Integrate with Lambda for real-time call handling and data processing. • Configure routing profiles, contact flows, and agent hierarchies. • Enable voice recording and store recordings in S3. • AWS Lambda • Implement serverless functions in Python to: • Process incoming call metadata. • Trigger workflows based on customer input. • Interact with DynamoDB for customer data retrieval and updates. • Store call transcripts and logs in S3. • Ensure Lambda functions are stateless and optimized for performance. • Amazon S3 • Create buckets for: • Storing call recordings. • Storing call transcripts and logs. • Hosting static assets (if needed). • Implement lifecycle policies for data retention and archival. • Amazon DynamoDB • Design tables for: • Customer profiles. • Call history and metadata. • Support ticket tracking. • Use partition keys and sort keys for efficient querying. • Implement access control and encryption at rest. • Python • Develop Lambda functions using Python 3.x. • Implement error handling, logging, and monitoring. • Write unit tests for all Python modules. Company Overview • Welcome to Jobs via Dice, the go-to destination for discovering the tech jobs you want. It was founded in undefined, and is headquartered in , with a workforce of 0-1 employees. Its website is https://www.dice.com. Apply tot his job Apply To this Job