Experienced Part-Time Evening and Weekend Survey Research Telephone Interviewer – Flexible Remote Opportunity for Engaging with Diverse Communities and Contributing to Valuable Research Projects

Introduction to the Survey Research Center at The Pennsylvania State University

The Survey Research Center (SRC) at The Pennsylvania State University is a renowned institution dedicated to advancing knowledge and understanding through rigorous research and data collection. As part of our ongoing commitment to excellence, we are seeking highly motivated and reliable individuals to join our team as part-time phone interviewers. This is an exceptional opportunity to be part of a dynamic team, contribute to meaningful research projects, and develop valuable skills in a flexible and supportive environment.

Job Overview

We are currently hiring for a state-wide research project focused on Pennsylvanians' engagement in online gambling, which will run from July to December 2024. As a part-time phone interviewer, you will play a crucial role in administering carefully developed research questionnaires via telephone to respondents from diverse backgrounds and walks of life. Your contributions will help shape our understanding of this important topic and inform future research initiatives.

Key Responsibilities

• Conduct telephone interviews with respondents using a computer to administer research questionnaires
• Work weekday evenings and weekends, with some daytime hours available during the week
• Commit to working at least 8-10 hours per week, with typical shifts from 6 PM to 9 PM
• Utilize reliable transportation for in-person work or reliable internet for remote work
• Participate in paid training sessions to develop skills and become a competent and effective interviewer

Qualifications and Requirements

To be successful in this role, you should possess excellent communication and interpersonal skills, with the ability to engage with people from diverse backgrounds and age groups. While prior experience in a call center or research environment is not necessary, you should be comfortable working in a fast-paced environment and adapting to new situations.

Essential Qualifications

• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Reliable transportation (for in-person work) or reliable internet (for remote work)
• Availability to work weekday evenings and weekends
• Commitment to working at least 8-10 hours per week

Preferred Qualifications

• Prior experience in customer service, research, or a related field
• Familiarity with computer software and technology
• Experience working with diverse populations and age groups
• Strong problem-solving and adaptability skills

Skills and Competencies

To excel in this role, you should possess a unique blend of skills and competencies, including:

• Excellent communication and interpersonal skills
• Strong active listening and problem-solving skills
• Ability to work in a fast-paced environment and adapt to new situations
• Basic computer skills and familiarity with software applications
• Strong attention to detail and ability to maintain accurate records

Career Growth and Learning Opportunities

At the Survey Research Center, we are committed to supporting the growth and development of our team members. As a part-time phone interviewer, you will have access to paid training sessions, ongoing support and feedback, and opportunities to develop valuable skills in research and data collection. This role is an excellent stepping stone for those looking to launch or advance their career in research, social sciences, or a related field.

Work Environment and Company Culture

The Pennsylvania State University is a vibrant and inclusive community that values diversity, equity, and inclusion. As a member of our team, you will be part of a dynamic and supportive environment that fosters collaboration, creativity, and growth. We are committed to providing a positive and respectful work environment that allows our team members to thrive and reach their full potential.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a hourly rate that is benchmarked against industry standards. As a part-time employee, you will also be eligible for benefits, including paid training sessions, opportunities for professional development, and a supportive work environment. We are committed to recognizing and rewarding the contributions of our team members and providing a positive and inclusive work environment.

Conclusion

If you are a motivated and reliable individual with a passion for research and community engagement, we encourage you to apply for this exciting opportunity. As a part-time phone interviewer, you will play a vital role in shaping our understanding of important social issues and contributing to meaningful research projects. Don't miss this chance to join our dynamic team and take the first step towards a rewarding and challenging career. Apply now and become part of a vibrant community that values diversity, equity, and inclusion.

How to Apply

To apply, please submit a cover letter and/or resume. If you are a current Penn State employee or student, please login to Workday to complete the internal application process. If you are not a current employee or student, please click "Apply" and complete the application process for external applicants.

We look forward to receiving your application and exploring how you can contribute to our team's success.