Experienced Virtual Customer Service and Sales Representative – Remote Benefits Consultation and Family Protection Planning

Welcome to blithequark: Empowering Families with Comprehensive Benefits

At blithequark, we are dedicated to providing supplemental benefits that go beyond what employers offer, giving families the peace of mind that comes with knowing they are protected. Our team of Virtual Customer Service and Sales Representatives play a vital role in this mission, consulting with families to understand their unique needs and guiding them in selecting the best plans to safeguard their well-being. If you are a motivated, organized, and ambitious individual with a passion for helping others, we invite you to join our dynamic team as a Virtual Customer Service and Sales Representative.

The Role: A Blend of Consultation, Sales, and Customer Service

As a Virtual Customer Service and Sales Representative at blithequark, your primary responsibility will be to remotely meet with individuals and families who have expressed interest in our supplemental benefits. Your goal will be to understand their current situation, explain the options available, and help them customize a plan that fits their specific needs. This role requires not only excellent communication skills but also the ability to think like an entrepreneur, being proactive and committed to delivering exceptional customer service while expanding our client base.

Key Responsibilities

• Reach out to individuals who have requested more information on the benefits blithequark offers, ensuring timely and personalized communication.
• Schedule and conduct Zoom meetings with potential and existing clients to discuss their benefit options and needs.
• Customize new benefit plans and adjust existing ones to ensure they align with the current and evolving needs of each client.
• Establish, maintain, and nurture relationships with both new and existing clients, providing them with a single point of contact for all their benefit-related queries and concerns.
• Perform regular benefit reviews for existing clients to ensure their plans remain relevant and effective, and assist with any claims or adjustments as necessary.
• Provide attentive and responsive customer service, addressing all client questions and concerns in a professional and courteous manner.
• Maintain accurate and up-to-date documentation for all client interactions, ensuring compliance with blithequark's standards and regulatory requirements.

Essential Qualifications

To succeed as a Virtual Customer Service and Sales Representative at blithequark, you will need:

• A strong background in customer service and sales, preferably in the insurance or benefits industry.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds.
• A self-motivated and organized approach to work, with the ability to work independently in a remote setting.
• Strong problem-solving skills, with the ability to analyze client needs and provide tailored solutions.
• Proficiency in using digital tools and software, including Zoom, CRM systems, and Microsoft Office.

Preferred Qualifications

While not mandatory, the following qualifications will be considered an asset:

• Previous experience working in a remote or virtual environment.
• Knowledge of the insurance and benefits industry, including supplemental benefits and family protection planning.
• Certifications or training in sales, customer service, or a related field.
• Experience with sales and customer service software, including CRM systems and sales analytics tools.

Skills and Competencies

To excel in this role, you will need to demonstrate:

• Communication Skills: The ability to clearly and effectively communicate complex information to clients, both verbally and in writing.
• Entrepreneurial Spirit: A proactive and innovative approach to sales and customer service, always seeking opportunities to improve client satisfaction and expand our client base.
• Organizational Skills: The ability to prioritize tasks, manage time effectively, and maintain accurate records in a fast-paced, remote work environment.
• Teamwork: A commitment to working collaboratively with the blithequark team, sharing best practices, and supporting colleagues to achieve common goals.

Career Growth and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Virtual Customer Service and Sales Representative, you will have access to:

• A comprehensive paid training program designed to equip you with the knowledge and skills necessary to succeed in your role.
• Ongoing coaching and mentoring to help you achieve your sales and customer service goals.
• Opportunities for professional development and career advancement within the company.
• A dynamic and supportive work environment that encourages innovation, creativity, and collaboration.

Work Environment and Company Culture

blithequark prides itself on its flexible, family-friendly work environment. As a Virtual Customer Service and Sales Representative, you will enjoy:

• The flexibility to work from home, with the option to use our offices if you prefer a more traditional work setting.
• A comprehensive benefits package, including medical, dental, vision, and hearing insurance, as well as company stock options.
• A weekly performance-based pay structure, with the potential to earn bonuses and a competitive annual salary.
• A culture that values work-life balance, recognizing the importance of your personal and family time.

Compensation, Perks, and Benefits

At blithequark, we believe in rewarding our team members for their hard work and dedication. As a Virtual Customer Service and Sales Representative, you can expect:

• A competitive weekly performance-based pay, with average first-year earnings ranging from $65,000 to $68,500 annually.
• A comprehensive benefits package, including medical, dental, vision, and hearing insurance.
• Company stock options, providing you with a stake in blithequark's success and future growth.
• A flexible work schedule, allowing you to balance your work and personal life effectively.

Conclusion

If you are a motivated, customer-focused individual looking for a challenging and rewarding role in a dynamic and growing industry, we encourage you to apply for the position of Virtual Customer Service and Sales Representative at blithequark. With its comprehensive benefits package, flexible work environment, and opportunities for career growth and development, blithequark offers a unique and exciting opportunity to make a real difference in the lives of families across the country. Join our team today and embark on a fulfilling career that combines your passion for customer service, sales, and family protection planning.

To apply, please visit our website and submit your application. We look forward to welcoming you to the blithequark team!