Experienced Driver Onboarding Specialist and Data Entry Clerk - Remote or Downtown San Diego Office

Join the Team at blithequark: Where Innovation Meets Exceptional Customer Experience

blithequark is revolutionizing the way people interact with services, and we're looking for a highly skilled and motivated Driver Onboarding Specialist/Data Entry Clerk to join our dynamic team. As a key player in our organization, you will have the opportunity to work from the comfort of your home or our vibrant downtown San Diego office, making a real impact on the lives of our delivery professionals and customers. With a focus on innovation, customer satisfaction, and teamwork, blithequark is an exciting place to grow your career.

About the Role

We're seeking a tech-savvy and detail-oriented Driver Onboarding Specialist/Data Entry Clerk to support our delivery professionals in getting onboarded quickly and efficiently. As a Driver Onboarding Specialist, you will be the primary point of contact for driver applicants, guiding them through the onboarding process and ensuring a seamless experience. Your exceptional communication skills, attention to detail, and ability to work independently will make you a valuable asset to our team.

Key Responsibilities:

• Application Review and Eligibility Verification: Review applications, insurance documents, and vehicle registration documents for accuracy and eligibility.
• Virtual Vehicle Safety Inspections: Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided).
• Effective Communication: Communicate with delivery professionals via text, chat, and email about the status of their applications, providing timely updates and support.
• Background Check Ordering: Order driver applicants' pre-employment background checks using our company software.
• Data Entry and Record Keeping: Accurately enter data into our system, maintaining up-to-date records and ensuring compliance with company policies.
• Customer Service: Provide exceptional customer service, addressing driver applicants' concerns and resolving issues promptly.

Requirements and Qualifications

Essential Qualifications:

• Education: High school diploma or equivalent required; Associate's degree or above preferred.
• Experience: 1-2 years of experience in recruiting/onboarding gig app workers, data entry, HR, customer service, or a related field.
• Technical Skills: Proficiency in using smartphone applications, web-based applications, and Microsoft Office Suite.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with diverse audiences.
• Attention to Detail: Strong attention to detail, with the ability to accurately review and verify documents.
• Independence and Self-Motivation: Ability to work independently, with minimal supervision, and prioritize multiple tasks.

Preferred Qualifications:

• Experience in Onboarding: Experience in onboarding gig app workers or similar industries.
• Data Entry Experience: Previous experience in data entry, with high accuracy and efficiency.
• Customer Service Experience: Experience in customer-facing roles, with a strong focus on providing exceptional service.

What We Offer

Compensation and Benefits:

• Competitive Salary: The salary range for this role is $25,000 to $35,000 annually, based on experience and qualifications.
• Benefits Package: Eligible for a comprehensive benefits package, including 401k, healthcare, and paid time off.

Work Environment and Culture:

• Flexible Work Arrangements: Work from home or our downtown San Diego office, with flexible scheduling options.
• Remote Work Opportunities: Opportunity to work remotely within the USA, with a preference for candidates from Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Texas, and Virginia.
• Innovative Culture: Collaborative and dynamic work environment that encourages innovation, creativity, and growth.
• Professional Development: Opportunities for professional growth and development, with training and support provided.

How to Apply

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to join our team at blithequark. We look forward to hearing from you!