Senior IT Business Analyst

Established in 1997, Softeq was built from the ground up to specialize in new product development and R&D, tackling the most difficult problems in the tech sphere. Now we’ve expanded to offer early-stage innovation and ideation plus digital transformation business consulting. Our superpower is to deliver all of this under one roof on a global scale. So let’s get started and build a better future together!

Locations/type of contract:

Lithuania (employment contract, hybrid/remote)

OR

Poland/other EU country (B2B contract directly with Softeq, fully remote)

Responsibilities

Gather, analyze, and document business and functional requirements

Facilitate workshops, interviews, and discovery sessions with stakeholders

Translate high-level goals into user stories, use cases, and acceptance criteria

Maintain a clear, prioritized product backlog in collaboration with product managers

Act as a liaison between business teams and technical teams

Analyze existing systems and processes to identify improvement opportunities

Participate in sprint planning, daily stand-ups, and retrospectives

Support QA teams with test case validation and UAT coordination

Help define and track key metrics and KPIs for product success

Requirements

5+ years of experience as a Business Analyst or Product Analyst in a software development environment

Proven ability to translate complex business needs into structured requirements

Deep understanding of Agile methodologies (Scrum/Kanban)

Experience working closely with developers, designers, and product managers

Excellent analytical and problem-solving skills

Strong communication and stakeholder management abilities

Experience with tools such as Jira, Confluence, Figma, Miro, Notion, etc.

Familiarity with API documentation, data flows, UML diagrams, and BPMN

Very good English language written and verbal communication skills (min. B2 level)

Nice to have

Experience in domains such as FinTech, SaaS, AI/ML, or IoT

Technical background or understanding of software architecture is a plus

Experience with SQL or data analysis tools (e.g., Power BI, Tableau)

Product ownership or pre-sales support experience