Remote Customer Service Advocate – Amazon Store
???? Ready for a Mission That Matters?
Hello, superstar! ???? Disabled Veteran Solutions (DVS) is looking for a ???? stellar Customer Advocate to join our Customer Service Division. At DVS, you're not just another cog in the machine ????️ - you're a vital part of a diverse and inclusive team ???? dedicated to making a difference ????.
???? The Mission
As a Customer Advocate, you'll be a healthcare hero ???? for 50 to 70 people every day. You'll navigate the world of primary care doctors ????, medications ????, appointments ????, and benefits ???? like a pro, armed with your knowledge ???? and amazing social skills ????️.
And the best part? You'll make a real impact on people's lives ❤️.
???? The Details
• ???? Full-time position, Monday through Friday (because we all need a little weekend! ????)
• ⏰ 8-hour shifts between 8:00 a.m. and 8:00 p.m. EST
• ???? 5-week intensive orientation (don't worry, we've got your back every step of the way! ????????)
????️ Your Secret Weapons
• ???? A great ear for listening and a knack for finding solutions
• ????♀️ Ability to juggle multiple tasks like a pro
• ???? Passion for helping others and brightening their day
???? Your Arsenal
• ???? High school diploma (bonus points if you've got a degree! ????)
• ???? At least 1 year of experience in insurance operations
• ???? Tech-savvy and confident navigating our web-based systems
• ???? Detail-oriented with strong follow-through
???? The Cherry on Top
• ???? Experience in healthcare/insurance
• ???? Background in social work, behavioral health, or similar fields
• ???? A customer service ninja with amazing problem-solving skills
???? Why DVS?
• ???? Competitive pay and amazing benefits
• ???????? Veteran-owned, nationally recognized company
• ???? Real opportunities for growth and professional development
What are you waiting for?
If you're ready for a mission that matters...
Let's do this! ????
Start: TWO groups starting October 20th and November 3rd, 2025
Training: 8:00 a.m. - 4:30 p.m. (8 weeks)
Regular Schedule: 8:30 a.m. - 5:00 p.m., Monday, Tuesday, Thursday, & Friday; 11:30 a.m. - 8:00 p.m. on Wednesday
All times are Eastern Standard
A pre-employment drug screening and criminal background check are required prior to employment.
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