**Experienced Customer Service Representative – Administrative Support and Office Operations**

At blithequark, we're on a mission to provide exceptional customer experiences and deliver top-notch services to our valued clients. As a trusted provider of residential plumbing services, septic services, and portable sanitation, we're committed to excellence and innovation. We're now seeking a highly skilled and dedicated Customer Service Representative to join our team and contribute to the success of our organization. **About blithequark** blithequark has been a trusted provider of residential plumbing services, septic services, and portable sanitation for over 15 years. We proudly serve the Tulsa and Grand Lake areas, offering reliable and efficient solutions to our valued customers. Our team is passionate about delivering exceptional customer experiences, and we're committed to building long-lasting relationships with our clients. We're a dynamic and growing organization, and we're excited to welcome a new team member who shares our values and vision. **Job Summary** We're seeking an experienced Customer Service Representative to provide administrative support and office operations to our team. As a key member of our support staff, you'll be responsible for a variety of tasks, including organizing office procedures, managing communications, and maintaining accurate records. You'll also be responsible for scheduling meetings, planning appointments, and coordinating with other departments to ensure compliance with established policies. If you're a hard-working professional with excellent organizational and communication skills, we encourage you to apply for this exciting opportunity. **Responsibilities** As a Customer Service Representative at blithequark, you'll be responsible for the following tasks: * Organize office procedures and assist associates in optimizing workflows * Sort and distribute communications in a timely manner, ensuring accuracy and validity of information * Create and update records, maintaining accuracy and validity of information * Schedule and plan meetings and appointments, ensuring seamless coordination with other departments * Monitor level of supplies and handle shortages, ensuring minimal disruptions to our operations * Resolve office-related malfunctions and respond to requests or issues, providing exceptional customer service * Coordinate with other departments to ensure compliance with established policies and procedures * Maintain trusting relationships with suppliers, customers, and colleagues, fostering a positive and collaborative work environment * Perform receptionist duties when needed, providing exceptional customer service and support to our clients **Preferred Skills** To succeed in this role, you'll need to possess the following skills and qualifications: * Proven experience as a back-office assistant, office assistant, or in another relevant administrative role * Knowledge of "back-office" computer systems, including experience with software applications and databases * Working knowledge of office equipment, including printers, scanners, and photocopiers * Thorough understanding of office management procedures, including record-keeping and data entry * Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines * Analytical abilities and aptitude in problem-solving, with the ability to think critically and creatively * Excellent written and verbal communication skills, with the ability to communicate effectively with colleagues, customers, and suppliers * Proficiency in MS Office, including Word, Excel, and Outlook * Knowledge of QuickBooks and Excel, with experience in data entry and record-keeping **Why Join Our Team?** At blithequark, we offer a dynamic and supportive work environment, with opportunities for growth and development. We're committed to providing excellent compensation and benefits, including: * Paid Time Off, including paid birthday and holiday pay * Flexible family scheduling, allowing you to balance work and personal responsibilities * Continuing education and opportunities for growth, including training and professional development programs * Company-provided uniforms, including an annual boot allowance * Company-provided take-home vehicle, making it easy to get to work and run errands * Costco Membership, providing you with access to exclusive discounts and benefits * Company phone, allowing you to stay connected with colleagues and clients * Chiropractic care (4 annual visits), promoting your physical and mental well-being **What We Offer** As a valued member of our team, you'll enjoy a range of benefits and perks, including: * Competitive salary and benefits package * Opportunities for growth and development, including training and professional development programs * Collaborative and supportive work environment, with a focus on teamwork and communication * Flexible scheduling, allowing you to balance work and personal responsibilities * Access to company-provided resources and equipment, including computers, printers, and software applications * Recognition and rewards for outstanding performance and contributions to the team **How to Apply** If you're a motivated and dedicated professional with a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter, highlighting your relevant skills and experience. We can't wait to hear from you and learn more about your qualifications and interests. **Equal Employment Opportunity** blithequark is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, ages, and abilities. We're proud to be an inclusive and supportive employer, and we're committed to creating a work environment that's welcoming and respectful to all employees. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're always happy to chat with interested candidates and provide more information about our team and our work. Thank you for considering this exciting opportunity to join our team at blithequark. We look forward to hearing from you soon! Apply for this job