Pre-Licensed Customer Service Representative - Remote Opportunity at blithequark: Launch Your Career in Insurance with Paid Training and Competitive Benefits

Join blithequark, a Global Leader in Digital Business Services

At blithequark, we're not just a company; we're a community of passionate individuals dedicated to making a difference. With a presence in numerous countries and a workforce that speaks over 300 languages, we're committed to delivering exceptional service to the world's top brands. If you're looking for a career that offers growth, challenges, and the opportunity to be part of something meaningful, you've come to the right place.

About blithequark

blithequark is a global, digital business services company that empowers the world's best brands to streamline their operations in impactful and sustainable ways. With a team of over 410,000 inspired professionals, we're a force for good, supporting our communities, clients, and the environment. Our balanced approach, combining high-tech solutions with a personal touch, makes people's lives simpler, faster, and safer.

Become a Licensed Insurance Agent with blithequark's Comprehensive Support

Are you ready to embark on a rewarding career in insurance? blithequark offers a unique opportunity to become a Licensed Insurance Agent through our 5-day paid training program. Not only will you receive compensation for your study time, but we'll also provide a dedicated Trainer, study materials, and cover the cost of scheduling your state exam. Upon passing your exam, we'll support you in obtaining your license in the 50 states and territories we operate in.

What to Expect from Your Career at blithequark

As a Pre-Licensed Customer Service Representative, you'll be the frontline representative for our team, handling customer inquiries and finding innovative solutions to their concerns. You'll work in a collaborative environment where no two days are the same, interacting with people from diverse backgrounds. With opportunities for growth and professional development, you'll discover that your potential can take you anywhere you aspire to go.

Key Responsibilities

• Resolve complex consumer issues and provide guidance to first-level representatives on high-level concerns.
• Assist policyholders with billing inquiries and concerns, ensuring timely and effective resolutions.
• Support policyholders through policy changes, providing recommendations and adjustments as necessary.
• Utilize excellent decision-making skills and innovation to address consumer concerns while adhering to company guidelines.

Qualifications and Skills

We're seeking fearless individuals who are passionate about delivering exceptional service. To succeed in this role, you'll need:

Essential Qualifications

• A minimum of 6 months of customer service experience.
• To be at least 18 years old.
• A typing speed of 25 words per minute.
• A High School diploma or GED.
• Comfort with desktop computer systems.
• Proven oral and written communication skills.

Preferred Qualifications

• 6 months of Call Center experience.
• Logical problem-solving skills.
• Availability to work various shifts.
• Proficiency in using Windows operating systems.
• Organization and work prioritization skills.

Work from Home Requirements

To ensure a seamless remote working experience, you'll need:

• An internet connection with a minimum download rate of 12.0 Mbps and an upload rate of 3.0 Mbps.
• An ISP with no packet loss and a ping under 50ms.
• Proof of internet speed.
• A clean and quiet workspace.

Benefits and Perks at blithequark

At blithequark, we believe in rewarding our employees for their hard work and dedication. Our benefits package includes:

• Paid Training for your insurance license.
• Competitive Wages.
• Full Benefits, including Medical, Dental, Vision, 401k, and more.
• Paid Time Off.
• Employee wellness and engagement programs.

Career Growth and Development

At blithequark, we're committed to your professional growth. Our career paths are designed to help you advance in your career, with opportunities to move into leadership roles or specialize in areas that interest you. Our Chief Client Officer started her career as an agent and rose through the ranks, demonstrating that with hard work and dedication, the sky's the limit.

Our Culture and Values

We're dedicated to creating an environment where our employees feel valued, inspired, and supported. Our culture is built on the principles of inclusion, diversity, and respect, ensuring that everyone feels welcome and valued. We believe in maintaining a healthy work-life balance and provide the tools and resources you need to succeed.

Join Our Team

If you're ready to embark on a rewarding career with a global leader in digital business services, we want to hear from you. Apply now to become a Pre-Licensed Customer Service Representative at blithequark and start your journey towards becoming a Licensed Insurance Agent. Take the first step towards a career that offers growth, challenges, and the opportunity to make a difference.

blithequark is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We look forward to welcoming you to our team!