Principal Process Management Expert - Compliance and Risk Management

Join the Team: Principal Process Management Expert - Compliance and Risk Management

Discover a brighter future with us! We're a leading digital banking and payments company, and we're looking for a highly skilled Principal Process Management Expert to join our team in a remote work environment. As a key member of our Digital Campaign & Data Enablement Product Area, you will play a critical role in ensuring adherence to applicable compliance regulations and laws, such as Consumer Data Privacy Laws across the US and Europe. If you're passionate about process management, compliance, and risk management, we want to hear from you!

About Discover

At Discover, we're committed to creating a brighter financial future for millions of people. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day, and We Succeed Together. We value what makes you unique, and we're dedicated to providing opportunities for growth and development. Join our team and make a difference in the lives of our customers.

Job Summary

As a Principal Process Management Expert, you will serve as an enterprise subject matter expert for operational processes related to Consumer Data Privacy Laws across the US and Europe. Your primary focus will be to ensure adherence to applicable compliance regulations and laws, as well as continuously refining standards to reduce issues and risks through process simplification, training, and technology/monitoring improvements. You will be responsible for establishing an integrated framework for managing risk through the discipline of "Knowing your Processes" and promoting a process management mindset across the organization.

Key Responsibilities

• Serve as enterprise subject matter expert for compliance regulations and laws (Consumer Data Privacy Laws across the US, including CPRA & CCPA, GDPR, FTC's Affiliate Disclosure Rules)
• Ensure development and maintenance of Process Inventory across the enterprise, and the associated Process Taxonomy
• Provide strategic recommendations for flawless execution of communication through channels to help achieve both business objectives and regulatory compliance
• Provide complete and accurate information for foundational required data inputs
• Ensure complete and accurate risk and control information
• Coordinate proper facilitation to ensure RAU owner understands RCSA requirements in workshops
• Ensure Process Management integration with various risk assessments, including the integration with Risk Assessable Units (RAUs)
• Develop methods, tools, training, and job aids to "Know your Processes" and to monitor risks and controls
• Empower Process Management professionals to demonstrate Discover Behaviors and advance the principles and practices of sound risk management
• Understand impact on upstream and downstream processes for full picture view
• Responsible for adhering to controls standards through the development of effective monitoring and controls
• Responsible for all monitoring and reporting
• Partner with Analytics, Business Technology, Third-Party Vendor Partners, Digital Marketing, Product Owners
• Own issues and operational incident tied to applicable compliance regulations and laws
• Assist with the development of future state design
• Partners with Product Owners on business requirements, architectural design, and development work
• Ensure standardization across the enterprise
• Develop methods, tools, training, and job aids to establish Governance and Center of Excellence for Discover communications
• Partner with business technology to understand the functionality of technical functions that support the process, including system components and infrastructure
• Interact with senior executives, governance committees, and regulatory agencies to provide (both orally and written) risk management reporting, analytics, and findings in a complete and concise manner

Requirements

Essential Qualifications

• Bachelor's degree in Business Administration & Management, Engineering, Statistics, or related field
• 4+ years of experience in Risk Management, Change Management, Continuous Improvement, Process Management, Engineering
• Physical & Cognitive Requirements:
  • Primarily remain in a stationary position
  • Occasionally move about the work environment to complete the major responsibilities of the job
  • Primarily performed indoors in an office setting
  • Ability to operate office equipment such as computer, telephone, printer, and calculator
  • Ability to communicate verbally and in written form

Preferred Qualifications

• Master's in Business Administration and Management, Engineering, or related field
• 4+ years of experience in Consumer Finance, Engineering, or Consulting
• Digital Marketing experience with knowledge in compliance
• Program Management, Lean Six Sigma, and/or Agile Framework experience

What We Offer

At Discover, we offer a competitive salary and a range of benefits and programs based on eligibility, including:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD, and AD&D Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

The base pay for this position generally ranges between $91,000.00 to $153,400.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Why Join Us?

At Discover, we're committed to creating a diverse and inclusive workplace. We're an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. We offer a dynamic work environment, opportunities for growth and development, and a chance to make a difference in the lives of our customers.

How to Apply

Ready to join our team? Click apply now and we'll be in touch soon! The application window for this position is anticipated to close on Jan-29-2025. We encourage you to apply as soon as possible.

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