Experienced General Merchandise Coach - Driving Sales, Customer Satisfaction, and Team Development at Walmart

Unlock Your Potential as a General Merchandise Coach at Walmart

At Walmart, we're on a mission to help people save money so they can live better. As a key member of our management team, you'll play a vital role in shaping the future of retail and making a real impact on the lives of millions of customers worldwide. We're excited to announce an immediate opening for a General Merchandise Coach (Non-Complex) in Marshall, TX, where you'll lead, develop, and drive sales, customer satisfaction, and team performance.

About the Role

As a General Merchandise Coach, you'll be responsible for leading and developing high-performing teams, driving sales growth, and ensuring exceptional customer experiences. You'll work closely with store associates, management, and other stakeholders to achieve business objectives, implement company initiatives, and drive continuous improvement.

Key Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, business initiatives, and company direction.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved.
• Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements; managing and assisting in budgeting, forecasting, and controlling expenses; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring; assigning duties; setting clear expectations; providing associate recognition; and ensuring diversity and inclusion awareness.
• Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives.
• Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy.

Minimum Qualifications

To be considered for this role, you must meet the following minimum qualifications:

• 2 years' of college; OR
• 1 year's retail experience and 1 year's supervisory experience; OR
• 2 years' general work experience and 1 year's supervisory experience.

Additionally, you'll be required to attend and successfully complete all job-required trainings and assessments, such as Academy trainings and Open Door trainings.

Preferred Qualifications

While not required, the following preferred qualifications will give you a competitive edge:

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

What We Offer

At Walmart, we offer a comprehensive benefits package to support your overall well-being and financial security. Some of the benefits you can expect include:

• Multiple health plan options, including vision and dental plans for you and your dependents.
• Financial benefits, such as 401(k), stock purchase plans, life insurance, and more.
• Associate discounts in-store and online.
• Education assistance for you and your dependents.
• Parental Leave Pay during military service.
• Paid Time off, including vacation, sick, and parental leave.
• Short-term and long-term disability benefits.

Company Culture and Work Environment

At Walmart, we're committed to creating an inclusive and diverse work environment that values unique styles, experiences, identities, abilities, ideas, and opinions. As an Equal Opportunity Employer, we believe in providing opportunities for all associates to grow and develop. Our remote work setup allows for flexibility and work-life balance, while our collaborative team environment fosters a sense of community and teamwork.

Career Growth Opportunities

As a General Merchandise Coach at Walmart, you'll have opportunities to develop your skills and advance your career. You'll work closely with experienced leaders and have access to training and development programs to help you succeed. Our company culture encourages continuous learning, innovation, and growth, so you can stay ahead of the curve and achieve your career goals.

Join Our Team

If you're a motivated and results-driven leader with a passion for driving sales, customer satisfaction, and team development, we want to hear from you! Apply today and become a part of our dynamic team at Walmart.

Don't miss this opportunity to make a real impact and shape the future of retail. Apply now and let's build the future together!