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**Experienced Ramp Specialist - Customer Support at Southwest Airlines - $35/Hour**

Remote, USA Full-time Posted 2025-11-09

Join the Southwest Airlines Team as a Ramp Specialist and Take Your Career to New Heights!

Are you a team player with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and enjoy working collaboratively with others? Look no further than Southwest Airlines, where we're seeking experienced and motivated individuals to join our team as Ramp Specialists. As a Ramp Specialist, you'll play a critical role in ensuring the smooth operation of our ground activities, providing top-notch customer service, and contributing to our mission of connecting people to what's important in their lives through friendly, reliable, and low-cost air travel.

About Southwest Airlines

At Southwest Airlines, we're dedicated to providing an exceptional travel experience for our customers. With a focus on customer service, employee satisfaction, and community involvement, we've become one of the most successful and respected airlines in the industry. Our company culture is built on a foundation of respect, integrity, and teamwork, and we're committed to creating a workplace environment that's inclusive, diverse, and supportive of all employees.

Key Responsibilities

  • Provide friendly and exceptional customer service to all internal and external customers, ensuring a positive experience at every touchpoint.
  • Work collaboratively with other teams to ensure the smooth operation of ground activities, including loading, unloading, and servicing aircraft.
  • Load, unload, and service aircraft, including handling baggage, cargo, and mail.
  • Operate ground support equipment, such as belt loaders, air start units, and lift trucks.
  • Perform aircraft cabin cleaning, including cleaning upholstery, windows, and galleys.
  • Transport luggage, cargo, and other materials between aircraft and terminals.
  • Work in a fast-paced environment, meeting tight deadlines and handling multiple priorities.
  • Maintain accurate records and reports, including submitting Freight Receptacle Stacking Slips (CBLS) to Operations Specialists.
  • Adhere to all safety protocols and procedures, ensuring a safe working environment for yourself and others.

Essential Qualifications

  • High school diploma or equivalent required; no experience prerequisite.
  • Valid state-issued driver's license required.
  • Ability to obtain a SIDA badge and meet all airport requirements.
  • U.S. citizenship or current authorization to work in the U.S. required; no sponsorship available.
  • Ability to lift and move objects of up to 70 pounds, and favoring on a regular basis.
  • Ability to climb, bend, stoop, crawl, and stand for extended periods.
  • Ability to work in confined or high places.

Preferred Qualifications

  • Previous experience in customer service or a related field.
  • Experience working in a fast-paced environment with multiple priorities.
  • Knowledge of aircraft operations and ground support equipment.
  • Certification in a related field, such as aviation or logistics.

What We Offer

  • Competitive hourly rate of $35.
  • Fly free or at a reduced rate on Southwest Airlines.
  • Up to a 9.3% 401(k) company match.
  • Potential for annual ProfitSharing contribution.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for career growth and professional development.
  • Diverse and inclusive work environment.

Why Join Southwest Airlines?

At Southwest Airlines, we're committed to creating a workplace environment that's supportive, inclusive, and diverse. We believe in recognizing and rewarding our employees' hard work and contributions, and we offer a range of benefits and perks to support their well-being and career growth. As a Ramp Specialist, you'll have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and contributing to our mission of connecting people to what's important in their lives.

How to Apply

If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity as a Ramp Specialist at Southwest Airlines. Please submit your application, including your resume and a cover letter, to be considered for this role.

Equal Opportunity Employer

Southwest Airlines is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace environment that's inclusive and supportive of all employees, and we encourage applications from individuals with different backgrounds, experiences, and perspectives.

Conclusion

As a Ramp Specialist at Southwest Airlines, you'll have the opportunity to work in a fast-paced and dynamic environment, providing exceptional customer service and contributing to our mission of connecting people to what's important in their lives. With a competitive hourly rate, comprehensive benefits package, and opportunities for career growth and professional development, this is an exciting opportunity for motivated and customer-focused individuals. We encourage you to apply today and join our team of dedicated and passionate employees!

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