Are you a compassionate and dedicated Registered Nurse looking for a new and rewarding career opportunity? UnitedHealth Group is seeking a Call Center Nurse to join our dynamic team and make a difference in the lives of our members. In this role, you will have the opportunity to use your nursing expertise to provide remote support and guidance to our members, while working in a fast-paced and collaborative environment. If you have a strong clinical background, excellent communication skills, and a passion for helping others, we want to hear from you! Join us in our mission to improve the health and well-being of individuals and communities.
Provide remote nursing support to UnitedHealth Group members, utilizing clinical expertise and knowledge to guide and assist with their healthcare needs.
Utilize excellent communication skills to effectively communicate with members, colleagues, and healthcare providers in a timely and professional manner.
Demonstrate compassion and dedication in every interaction with members, showing empathy and understanding for their individual needs and concerns.
Collaborate with a diverse team of healthcare professionals to ensure coordinated and comprehensive care for members.
Stay up-to-date on current healthcare practices and guidelines, incorporating them into daily nursing practices to provide the best possible care for members.
Utilize critical thinking skills to assess member needs, identify potential health risks, and develop appropriate care plans.
Document all interactions and interventions accurately and efficiently in electronic medical records.
Adhere to all regulatory and compliance guidelines, ensuring the protection of member information and confidentiality.
Participate in ongoing training and development to continuously improve nursing skills and knowledge.
Embrace UnitedHealth Group's mission to improve the health and well-being of individuals and communities, and actively contribute to achieving this goal in daily work.
UnitedHealth Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.